Tribunal Decisions

Tribunal decisions issued by the Commission

V. Alexander & Cable and Wireless(Flow)

DISPUTE BETWEEN MR. VINCENT ALEXANDER AND CABLE AND WIRELESS (FLOW)   Complaint Mr. Vincent Alexander of Richmond Hill filed a complaint form 1 against Flow on November 15, 2022, claiming that approximately thirty-three (33) years prior, he had applied for and got a telephone line (#784-456XXXX) from Cable and Wireless. He paid a $150.00 XCD deposit with his application, and

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M. Erdrich & Cable and Wireless(Flow)

DISPUTE BETWEEN MR. MARC ERDRICH AND CABLE AND WIRELESS (FLOW)   Complaint On August 17, 2022, Mr. Marc Erdrich of Indian Bay submitted a complaint form 1 against Flow indicating that since returning to SVG on June 15, 2022, after being away for 2 months, his internet service has been down two to three times per week. Mr. Erdrich said

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A. Jagger & Cable and Wireless(Flow)

DISPUTE BETWEEN MR. ANDREW JAGGER AND CABLE AND WIRELESS (FLOW)   Complaint On June 1, 2022, Mr. Andy Jagger of Bequia submitted a complaint form 1 against Cable and Wireless SVG (T/A “Flow”) indicating that since December 2021 he has been trying to get a refund on his account #600—- which has 2 landlines and a broadband service. Mr. Jagger

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D. Tucker & Cable and Wireless(Flow)

DISPUTE BETWEEN MS. DESSHERN TUCKER AND CABLE AND WIRELESS (FLOW)   Complaint Ms. Desshern Tucker of Roseau Sion Hill filed a complaint form 1 against Cable and Wireless SVG (T/A “Flow”) on July 19, 2022, claiming that she was double charged on July 8, 2022, when using the Flow mobile app to settle charges on her postpaid account. Ms. Tucker

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M. Barnard & Cable and Wireless(Flow)

DISPUTE BETWEEN MR. MARTIN BARNARD AND CABLE AND WIRELESS (FLOW)   Complaint On February 17, 2022, Mr. Martin Barnard of Montreal Gardens (past Richland Park) submitted a complaint form 1 against Flow indicating that for the past 12 years he has had little to no service with his cell phone, there is no signal unless you go outside the house

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