NTRC 2024 Annual Report

While St. Vincent and the Grenadines (SVG) like the rest of the ECTEL states has achieved a high penetration rate of mobile phones with SVG having a penetration rate of 94% of which 82 % are smartphones we have a serious issue with consistent connectivity. While the developed countries are mainly postpaid, which in itself results in those customers being connected automatically with daily data access, this is not the case in our region. In SVG 90% of our mobile customers are prepaid. The issue that we have found from our data collection is that only 66% of these prepaid customers (who make up the majority of our population) maintain a regular data plan.