NTRC Participates in Public Service Day Exhibition
The National Telecommunications Regulatory Commission participated in a public service day exhibition held on June 23, 2016. The exhibition was held as part of a public service week of activities hosted by The Public Sector Reform Unit in the Ministry of National Reconciliation, the Public Service, Labour, Information and Ecclesiastical Affairs. The theme for the week of activities was “Innovating Public Service Delivery to Implement the Post 2015 Development Agenda”.
The NTRC took the opportunity at the exhibition to display various services that they provide to the public. One such service includes the dispute resolution where consumers of telecommunications services who are dissatisfied in some way with their telecommunications service provider can have their complaints formally addressed.
Additionally, the NTRC was proud to illustrate to the public the recently launched NTRC Connect app. The NTRC Connect app is an Android application that was developed in-house by members of the NTRC. The NTRC Connect App is a mobile application designed to assist locals and visitors of St. Vincent and the Grenadines to find the locations of various wireless connectivity hotspots across the country. Such connectivity spots include open wifi hotspots at all educational institutions across St. Vincent and the Grenadines and Wifi hotspots at various Community centers and tourism sites. The aforementioned hotspots were put in place by the NTRC via the Universal Service Fund (USF). The app provides the user with information about the school, pictures of the school and also allows someone to report a wifi fault.